Welcome to the Office of Long-Term Living’s (OLTL’s) Provider online training. This webpage provides access to OLTL Provider, Incident Management and Protective Services, and Community HealthChoices (CHC) online training.

Provider Online Training Modules. Introduction to Long-Term Care and Provider Responsibilities must be completed prior to attending the Provider classroom training.

1. Introduction to Long-term Care (approximately 60 minutes)
2. Provider Responsibilities (approximately 45 minutes)
3. Introduction to Quality Management (approximately 40 minutes)

After finishing each module, you will be linked to a webpage to register your completion and print your certificate.

Incident Management and Protective Services Online Training Modules

1. Legislation, Policies, & Recognizing Abuse (approximately 30 minutes)
2. Roles and Responsibilities (approximately 25 minutes)
3. Reporting (approximately 20 minutes)

After finishing each module, you will be linked to a webpage to register your completion and print your certificate.

Community HealthChoices (CHC) Online Training Modules

1. CHC Overview (approximately 30 minutes)
2. Direct Service Provider Training (approximately 35 minutes)
3. Service Coordination Training (approximately 30 minutes)

After finishing each module, you will be linked to a webpage to register your completion and print your certificate.

Please click on a “Launch” button below to begin the online training.

 

Provider Online Training

(Note that you will need your provider number/service location or FEIN number to complete the registration page at the end of each module. After completing the registration page, print your certificate.)

Introduction to Long-term Care

Provider Responsibilities

 

Introduction to Quality Management

 

Click here to download the Resources Document

The complete contents of each online training module are available as Microsoft Word documents below.

• Click here to download Introduction to Long-term Care
• Click here to download Provider Responsibilities
• Click here to download Introduction to Quality Management

 

Incident Management and Protective Services Training

(Note that you will need your provider number/service location or FEIN number to complete the registration page at the end of each module. After completing the registration page, print your certificate.)

Legislation, Policies, and Recognizing Abuse

Roles and Responsibilities

Reporting

 

Click here to download the Resources Document

The complete contents of each online training module are available as Microsoft Word documents below.

• Click here to download Legislation, Policies, and Recognizing Abuse
• Click here to download Roles and Responsibilities
• Click here to download Reporting

 

Community HealthChoices (CHC) Training

(Note that you will need your provider number/service location or FEIN number to complete the registration page at the end of each module. After completing the registration page, print your certificate.)

CHC Overview

Direct Service Provider

Service Coordination

 

Click here to download the resources document.

The complete contents of each online training module are available as Microsoft Word documents below.

• Click here to download CHC Overview
• Click here to download Direct Service Provider
• Click here to download Service Coordination

Also, now available is online training about Employment First and the new service definitions that providers can add to their current portfolio of services. Please click here to access the OLTL Employment module.